Support

Help with your ThreadFlip account, scans, or subscription.

Contact us

Email support@threadflip.app. Include the app version and a short description of the issue. Do not include passwords or payment details.

Subscriptions

Open ThreadFlip and go to Profile → Subscription → Manage subscription. Purchases and cancellations are managed by Apple through your Apple ID.

Restore a purchase

Open Profile → Subscription and choose Restore purchases while signed into the Apple ID that made the purchase.

Delete your account

Open Profile → Delete account. This permanently removes your profile, scans, and stored scan photos. Deleting an account does not automatically cancel an App Store subscription.